Frequently Asked Questions

Find answers to common questions about Booksvale services, orders, and support

You can place your order online at www.booksvale.com

My account is a personalized dashboard. It is easy to track your order, view your account details through the "My Account" options. There are many benefits of creating a Central Books Online account. Manage all your orders with a click. You can view orders, track them, cancel, return or replace them. You can also manage your personal details and reset your password.

To reset your password you need to follow the below mentioned steps:

1 Open your default browser

2 Enter "www.bookbazaar.com"

3 Click on My account / Login

4 Click on Forgot password and enter the email address again

5 You will receive a password resetting link on your email address

6 You can reset your password and Login!

As of now it is necessary to create an account on the portal while shopping.

If you have forgotten your password you can reset it using the Forget Password hyperlink available on Login Page.

If you want to order products in bulk, then you can send us the details like Product Name, 13 Digit ISBN No., Publisher, Quantity to our official E Mail support@booksvale.com

Yes. You will receive an email confirmation if you supply an email address

Please contact us at - support@booksvale.com

We take immense care while shipping each of and every order placed with us. If, by mistake, a book is wrongly sent to you, please raise a return request, specifying the reason accordingly, or contact us : +91 9537657881 or E-mail us support@booksvale.com.

Each order passes a quality check before it is dispatched. Unfortunately, if you still receive a damaged product, please raise a return request, specifying the reason accordingly, or contact us : +91 9537657881 or E-mail us support@booksvale.com.

RETURNS & EXCHANGES

Yes you can return the item at your expense strictly within 21 days with your tax invoice.

Yes you can return a faulty item

If you originally paid to have your order sent to you and an item is faulty we will pay for your return shipping. If you chose to collect your order then you will need to cover the cost of the return of any item.

You can cancel your order within 5 hours of placing it. After this time you will have to return your order for a refund when you receive it. An administration fee may be applicable

Booksvale.com

Frequently Asked Questions

How can I place my order?

What is My Accounts? What are its benefits?

How do I reset my password?

Can I continue shopping without creating an account on Central Books Online.com?

What should I do if I forget my password or my password does not work?

I have bulk query, how can I get a quote for the same?

Will I receive confirmation of my order?

Who should I contact if I have any queries?

What if I receive a wrong product?

What if I receive a physically damaged product?

RETURNS & EXCHANGES

Can I return an item I have changed my mind about?

Can I return a faulty item?

Do you pay for my return shipping?

Can I cancel my order?